Ajuda - Assistance Subscription Service

Support Services

After you move, there will be a myriad of new and challenging things to deal with, especially when you don't speak the language or know the customs. Our staff is here to help you! You get an ongoing support system to manage the day-to-day scenarios that arise in living in Portugal. 

DEsigned for you

Annual Subscription Including:

  • Translation Services

  • Appointment Scheduling

  • Utility & Technology Support

  • Delivery Coordination

  • Referral to Professionals Across Portugal

  • Portuguese Government Website Support

  • Pet Assistance

  • Transportation Assistance

  • School Registration and Support

Services for your life in Portugal

Emergency Contact

  • Utilize Portugal The Place as your emergency contact. Provide our contact information to your family and loved ones, and rest easy that you have a team available in case circumstances require emergency support, phone calls, translation, and travel coordination.

Translations Services

  • Have one of our team translate those Portuguese documents into English and explain them as needed

  • We speak on the phone to people in Portuguese on your behalf- for example, insurance or utilities or delivery people

  • We can provide support when you need someone to translate in person. (for an extra fee)

Appointment Scheduling

It can be frustrating trying to get someone to understand what you need- we can help you schedule those appointments- both personal and business 

Utility and Technology Support 

  • We help you navigate your bills, understand charges, make changes, and call on your behalf as needed.

  • We help you with Portuguese apps and adapt to the way of using the apps (for example bank and health care) 

Referral Network Access

  • We have searched and vetted qualified professionals to help you with taxes, immigration, legal, and other services. We refer you to the people we trust and work with. 

Portuguese Government Websites

  • You will have to navigate the bureaucracy in Portugal, and we can help with many things, including:

      • Drivers Licenses

      • Parking Tickets

      • Finance

      • And more 

Post office and Deliveries

  • Have your small packages delivered to the Portugal The Place office

  • Assistance with scheduling deliveries to your home

  • Assistance with mailing and receiving packages

“The Ajuda service creates a safety net when you start your life in Portugal. Designed to support you as you learn to navigate daily life in your new home.”

— Janet, Ajuda client